Charlotte-Mecklenburg Community Relations Committee/Dispute Settlement Program
Service area:
Mecklenburg County
(Provides services outside their usual service area/Counties)
Contact:
700 Parkwood Avenue
Charlotte, NC 28205
Tel: (704) 612-1181
Fax: (704) 336-5176
Email: mary.p.williams@charlottenc.gov
Community Relations Manager:
Mary Williams
The Community Relations Dispute Settlement Program (DSP) has been providing mediation/conciliation services to Charlotte-Mecklenburg residents since 1983. Our trained volunteer mediators assist parties in defining and clarifying issues, reducing obstacles to communication, exploring possible solutions, and reaching a mutually satisfactory agreement.
DSP mediates misdemeanor criminal complaints, 50C no contact orders, neighborhood conflicts, consumer complaints, workplace disputes, landlord/tenant issues, and HOA concerns. DSP provides training in basic mediation, conflict resolution skills, de-escalation techniques and offers various workshops and resources to the community.
Services offered:
Business/workplace disputes mediation | Classes/training for individuals or groups | Customer/merchant disputes mediation | District Criminal Court mediation | Family mediation | Friend/roommate/neighbor mediation | Landlord/tenant/HOA mediation | No-Contact Order (50-C) mediation | Truancy mediation