Meet Our Centers
Community mediation offers constructive processes for resolving differences; and conflicts between individuals, groups, and organizations. It is an alternative to avoidance, destructive confrontation, prolonged litigation or violence. It gives people in conflict an opportunity to take responsibility for the resolution of their dispute and control of the outcome. Community mediation is designed to preserve individual interests while strengthening relationships and building connections between people and groups and create processes that make communities work for all of us.
North Carolina has three distinct geographical regions. For your convenience, our centers below are listed based on geographic region.
Conflict Resolution Center of Cabarrus County
Cabarrus County Courthouse
77 Union Street South
P.O. Box 1222
Concord, NC 28026-1222
Tel: (704) 786-1820, extension 2
Fax: (704) 721-3311
The Conflict Resolution Center offers district criminal court mediation program for citizen-initiated warrants in the 25th Prosecutorial District Cabarrus County and 27th Prosecutorial District Rowan County.
Other court services offered in Cabarrus County include Young Adult Mediation, Shoplifting and Theft Offenders Program (S.T.O.P) and Truancy Mediation that includes Triple P – Positive Parenting Program. Three JCPC-funded programs for juvenile mediation/conflict resolution are used by county schools, local law enforcement and the Division of Juvenile Justice for “at-risk” and court-involved youth. A Medicaid Appeals [for those denied a service] for Cabarrus and Rowan counties.
Charlotte-Mecklenburg Community Relations Committee/Dispute Settlement Program
Mary Williams, Community Relations Specialist
600 East Trade Street, Suite 003
Charlotte, NC 28202-2941
Tel: (704) 336-3057
Fax: (704) 336-5176
The Community Relations Dispute Settlement Program (DSP) has been providing mediation/conciliation services to Charlotte-Mecklenburg residents since 1983. Our trained volunteer mediators assist parties in defining and clarifying issues, reducing obstacles to communication, exploring possible solutions and reaching a mutually satisfactory agreement. DSP mediates misdemeanor criminal complaints, 50C no contact orders, neighborhood conflicts, consumer complaints, workplace disputes, landlord tenant issues and school concerns. DSP provides training in basic mediation, peer mediation, diversity and conflict resolution skills.
The Conflict Resolution Center
Catawba, Burke and Caldwell Counties
Cathy Starnes, Executive Director
218-A Main Ave. East
PO Box 1222, Hildebrand, NC 28637-1222
Cell: (828) 781-9191
Tel: (828) 397-2566
Fax: (828) 397-2954
The Conflict Resolution Center offers a district criminal court mediation program for citizen-initiated warrants in the 25th Judicial District. Young Adult Offender and Shoplifting & Theft Offender Programs are district court programs offered in Catawba. Three JCPC-funded programs for juvenile mediation/conflict resolution are used by schools and Juvenile Justice for “at-risk” and court-involved offenders. A Medicaid Appeals (for those denied a service) and Worthless Check Program are offered to citizens/merchants of Burke, Caldwell and Catawba counties.
Piedmont Mediation Center
Iredell, Davidson, Davie, Alexander Counties
Terri Masiello, Executive Director
PO Box 604
Statesville, NC 28687
Tel: (704) 873-7624
Piedmont Mediation Center, Inc. serves Alexander, Iredell, Davie, Davidson, and Randolph Counties with mediation and restorative processes. The District Criminal Court Mediation Program provides an opportunity for those involved in a court case to resolve their dispute outside of court. Medicaid Mediation is used as a part of the appeals process. Restorative Processes include Victim/Offender, Family Group Decision Making, Responsive Circles, Truancy Mediation, Teen Court, Community Service, Youth Offender Diversion Alternative (YODA), and various workshops.
Mediation & Restorative Justice Center, Inc.
Alleghany, Ashe, Avery, Madison, Mitchell, McDowell, Surry, Watauga, Wilkes, Yadkin and Yancey Counties
Marisa Cornell, Executive Director
133 N. Water Street, Suite B
Boone, North Carolina 28607
Tel: (828) 264-3040
The Mediation & Restorative Justice Center (MRJC) provides conflict resolution and restorative justice services in a variety of settings across 10 counties in Northwestern North Carolina. For over 25 years, MRJC has worked to reduce the harm caused by unresolved conflict and retributive punishment in order to increase the respect, peace, productivity, and safety in the communities we serve. MRJC’s programs include District Criminal Court Mediation, Juvenile Mediation, Drug Treatment Court, and Law Enforcement-Assisted Diversion (LEAD.)
Mountain Mediation Services
Cherokee, Clay, Graham, Haywood, Jackson, Macon,Swain Counties and Qualla Boundary
Dr. Gabrielle Grant, Executive Director
Jackson County Justice Center
401 Grindstaff Cove Rd., Room 214
P.O. Box 1802
Sylva, NC 28779
Tel: (828) 631-5252
Mountain Mediation Services (MMS) is a 501(c)(3) organization founded in Swain County in 1994. Since its inception it has expanded to provide mediation services to the 30th Judicial District including the 7 western-most counties in the state. Currently, MMS coordinates and administers District Criminal Court Mediation Programs in Swain, Macon, Jackson, and Haywood counties, as well as a mediation program in Tribal Court on the Qualla Boundary. Mountain Mediation Services also provides Juvenile Restorative Justice Mediation in Haywood County for school aged youth and conducts bullying prevention and conflict resolution skills training to schools throughout the 30th Judicial District. In addition to these services, MMS also conducts Medicaid mediation for this area and works with individuals, organizations, and business to offer an array of mediation and conflict resolution services. At present, MMS has one administrative office located in the Jackson County Justice Center and two satellite offices in the Macon County Courthouse and the Haywood County Justice Center.
Mediation Center of Southern Piedmont
Gaston, Lincoln and Cleveland Counties
Beth Fox, Executive Director
410 West Franklin Blvd., Suite 40
Gastonia, NC 28052-2109
Tel: (704) 868-9576
Fax: (704) 865-6436
Court Services Building
125 East Sycamore Street
Lincolnton, NC 28092-2726
Tel: (704) 736-8474
Charleston Place, Suite 313
201 West Marion Street
Shelby, NC 28150-5361
Tel: (704) 482-1813
Deep River Mediation
Chatham and Lee Counties
Janice Almond, Executive Director
P.O. Box 1151
Pittsboro, NC 27312
Tel: (919) 542-4075
Fax: (919) 542-2360
Deep River Mediation programs serve the community, courts, and schools in Chatham and Lee Counties.
Mediation helps conflicting parties clarify disagreements, reduce communication barriers, and explore solutions to achieve a mutually satisfactory solution.
Anger Management/Conflict Resolution for youth or adults isn’t only about managing anger. Classes also teach non confrontational communication and negotiation skills.
Individuals/groups may require Conflict Resolution training for court or work requirements, or personal need.
Conflict coaching is taught one on one.
Family Mediation is for divorcing parties.
Medicaid Appeals Mediation Program.
Holding on to anger is like grasping a hot coal with the intent of throwing it at someone else; you are the one who gets burned.
Elna B. Spaulding Conflict Resolution Center
Raquel Dominguez, Executive Director
510 S. Dillard Street, Suite 2000
Durham, NC 27701
(919) 680-4575 Office
(919) 697-5993 Mobile
“The Elna B. Spaulding Conflict Resolution Center is a community mediation center in Durham, North Carolina that approaches conflict through collaboration that results in win-win solutions. We utilize mediation, negotiations and training to help people address conflict.
We also use Restorative Justice models such as victim-offender mediation or dialogue and conferencing when appropriate. Our goal is to offer a variety of means to resolve and manage conflict and disputes by customizing the approach to meet our clients needs.”
Mediation Services of Forsyth County, (MSFC)
Shirley Eaton, Executive Director
P.O. Box 436
Winston-Salem, NC 27101-0436
Tel: (336) 724-2870
Fax: (336) 724-9883
MSFC provides trained mediators within a neutral environment where parties in dispute can meet face-to-face to proceed forward with positive dialogue with the objective that the parties in dispute will develop a mutually agreed upon resolution to the dispute.
Any Forsyth County Citizen who is having a conflict with a family member, friend, neighbor, acquaintance, merchant, consumer, landlord, or tenant may qualify for our services.
Mediation Services also provides specialized mediations for various government agencies and upon request can provide trained mediators for facilitating meetings toward positive dialogues.
One Step Further, Inc.: Mediation Services of Guilford County
Shirley Corpening, Program Director
623 Eugene Court
Greensboro, NC 27401-2711
Tel: (336) 273-5667
Fax: (336) 378-0959
600 Vail Street
High Point, NC 27260-65651
Tel: (336) 882-1810
The Programs of One Step Further, Inc. offers the following programs:
Adult Mediation Services (AMS) Provides mediation sessions for parties who have disputes and receptive to participate in the mediation process. Referrals come from the criminal justice system and community self-referrals;
Juvenile Mediation Services (JMS) Provides effective diversion, pre-adjudication probation and re-entry options to address juvenile crime;
Community Support & Nutrition Program (CSNP) Provides patron-choice grocery distribution, home-delivered grocery assistance, lunch, and learn nutrition education and budgeting skills and etc.;
Alamance County Teen Court (ATC) and Guilford County Teen Court (GTC) Provides hearings for youth offenders ages 6-17 yrs. old who are referred by SRO’s or juvenile court;
Junior/Senior Life Skills Program (JSLS) Provides classes for at-risk, undisciplined, or delinquent juveniles’ ages 8-17;
Community-Offender Resource Program (CORP) Provides Anger Management, Parenting Classes, Behavior Modification & Character Education;
Family Factor (FF) Utilizes current LGBTQ support services;
Community Service-Restitution Program (CSR) Provides 7 to 16 year-old youth opportunities to work at human service and non-profit agencies to fulfill court ordered community service and victim restitution sanctions.
Mediation Services of Rockingham County
Rockingham, Caswell, Person and Alamance Counties
Alexey Ferrell, Executive Director
1311 Freeway Drive
Reidsville, NC 27320-0623
Tel: (336) 342-5238
Fax: (336) 342-3111
Alamance Court Mediation: (336) 260-1254
Cumberland County Dispute Resolution Center
Tina Estle, Executive Director
321 Dick Street, Suite 104
Fayetteville, NC 28301
Tel: (910) 486-9465
Fax: (910) 486-8369
Our center provides free, confidential mediation services for the community, law enforcement, landlord/tenant, consumer/merchant, juvenile mediation and family mediation. District Court mediation consist of a $60.00 court fee. We offer in person mediation, telephone mediation and video mediation. No location is to far to serve.
We also have other programs available: Teen Court, Jail Mediation, Responsible Youth Initiative, Juvenile House arrest program, educational seminars and classes in mediation and advance mediation.
Mediation Center of Eastern North Carolina
Craven, Edgecombe, Nash, Pitt and Wilson Counties
Candice Mathis, Executive Director
200 Eastbrook Drive, Suite A
Greenville, NC 27858
Tel: (252) 758-0268
Fax: (252) 758-8810
215 Lexington Street
PO Box 9053, Rocky Mount NC 27804
Tel: (252) 985-3792
Fax: (252) 985-7389
233 Middle Street, Suite 208
P.O. Box 1184, New Bern NC 28563
Tel: (252) 633-2538
Fax: (252) 633-6412
113 East Nash Street, Suite 205
P.O. Box 35, Wilson NC 27894
Tel: (252) 237-7061
Fax: (252) 293-9969
The Mediation Center of Eastern Carolina (MCEC) is a nonprofit organization incorporated in 1989 to serve the 29 counties in Eastern North Carolina. MCEC has designed and implemented programs to help youth, families, and adult community members resolve conflict. These programs focus on respecting and appreciating differences as well as including all parties in the problem-solving process. Through mediation, education, and facilitation, MCEC helps people recognize the root of conflict and provide practical strategies to solve problems collaboratively and define long-term solutions.
We offer community services with the following programs:
District Court Mediations
Community Mediation Services
Anger Management and Conflict Resolution Programs and Training
Bullying Prevention and Social Skills Development
Family Connections Program
Resolve It Together
Building Peace in Schools
Vantange Pointe, Inc.
Bladen, Brunswick, Columbus, New Hanover and Pender Counties
20 N 4th St, Suite 450
Wilmington, NC 28401
Tel: (910) 465-1441
Fax: (910) 362-8008